Shipping policy

At GridThreads, we are committed to delivering your customized treasures to your doorstep with care and efficiency. Here's an overview of our shipping process:

Processing Time:
Once your order is placed and your custom photo is submitted, our skilled artisans begin crafting your personalized jewelry piece. The crafting process typically takes 3 days.

Shipping Time:
After crafting, your order is meticulously packaged and prepared for shipment. We offer worldwide shipping with delivery times ranging from 7 to 12 days, depending on your location and the shipping method chosen.

Total Delivery Time:
In total, you can expect to receive your Order within approximately 10 to 15 days from the date of your order.

Tracking Information:
Upon shipment, you will receive a tracking number via email, allowing you to track the progress of your delivery and anticipate its arrival.

Shipping Costs:
We are delighted to offer free shipping on all orders, regardless of destination.

Order Status and Assistance:
Should you have any questions or require assistance regarding the status of your order or shipping, please feel free to reach out to our dedicated customer service team. We are here to provide support and ensure your satisfaction with every purchase.

Thank you for entrusting GridThreads with your personalized jewelry needs. We're excited to create something special for you!